If you’re looking to work from home, consider the best work-from-home chat jobs in 2023. I love chat jobs from home because you get to work where you’re most comfortable, you don’t have to commute, and you can make money helping other people.
Here’s everything you must know about chat jobs from home.
What are chat jobs from home like?
Chat jobs from home require you to communicate with clients or customers either via live chat or over the phone. You can work as a full-time employee, part-time employee, or freelancer. The jobs are usually entry-level and don’t have many requirements except that you can communicate well.
You’ll need to be able to read customers and what they need/want and to have patience as you’ll often be troubleshooting or dealing with frustrated customers. Depending on what type of work you do, you’ll either need a high-quality phone or headset to take phone calls or high-speed internet and a good computer to handle a large number of online chats.
To succeed at chat support jobs from home, you must be organized and have good time management skills. Working from home presents its own challenges because there are more distractions (loud kids, spouses, or pets) along with physical distractions of things you like to do in your own home that could get you off course.
If you decide a chat job from home is right for you, here are the best work from home chat jobs.
The best work from home chat jobs
Top pick: Apple Chat Jobs
Who wouldn’t want to work for Apple, right? Apple chat jobs are full-time employed positions. They come with company benefits and typically pay well. Because of the high value of these jobs, they go fast when they are available in your area. If you hear of openings, act fast because the openings won’t last long.
To work for Apple as a chat supporter, you must live within 100 miles of the hiring location.
OutPLEX outsources customer support to companies throughout the United States. Most of the chat support jobs they offer are for consultant sales, so the job requires a bit of sales experience or abilities.
Like most work from home chat jobs, OutPLEX jobs require excellent communication skills, the ability to multitask, and the ability to type at least 30 words per minute.
SiteStaff Chat hires work-at-home chat advisors, but they have stricter hiring guidelines. For starters, you must be able to type at least 65 words per minute and prove you have good grammar and communication skills.
As a chat support agent for SiteStaff, you’ll also need to prove you can problem-solve easily. It’s a high-demand job, but it pays well if you qualify.
Believe it or not, you can also work from home for Best Buy. The chat support agents working for Best Buy help with technical issues as well as provide customer service support for orders, deliveries, and even questions about products or specific stores.
Best Buy hires full- and part-time employees for both online and phone chat support. They focus their hiring efforts on people with a history of providing technical support.
Working for Arise provides flexibility and variation. You may provide chat support to a variety of companies, which makes it a little less boring working from home when you have different options.
I like Arise because of their high wages. They pay better than many other chat jobs from home, starting at $16 an hour in some areas.
People that work for Accolade Support do so as independent contractors. To work for them, you need great communication skills, a good computer, and a headset. As an independent contractor, you can set your own hours. However, you won’t get paid vacations or health insurance from the company. You are also responsible for paying both sides of your taxes.
Asurion is an insurance company. They offer work-from-home chat jobs to help with claims, questions, and technical issues. They only hire agents with at least six months of experience, and you must be able to work nights and weekends, as well as pass a background check.
Amazon is a great money-making option!
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You probably didn’t realize when you talk to an Amazon, customer service associate they are working from home. Amazon requires its chat from home specialists to work 20 hours a week. But, during busy times (think the holidays) you could work 40+ hours a week.
Amazon requires its employees working chat jobs from home to handle phone and online chats and to be detail-oriented.
Concentrix offers work from home chat jobs in 35 states. They provide sales and customer support roles for various companies, so you may work for many different types of companies.
Most of the jobs are chat jobs, so you need a fast internet connection and a good computer. You can work either full-time or part-time for Concentrix.
If you have a lot of experience in account management (7+ years) and a bachelor’s degree, you may be a good candidate for Live Person. Because of the depth of experience they require, you can expect a salary of $50,000 per year for a full-time position.
Live Person offers benefits, including insurance and paid time off.
If you love social media, consider working for LiveWorld. As a chat support work from home specialist, you would be responsible for answering social media inquiries and handling customer questions in a timely manner.
You can pick blocks of time to work but must commit to them ahead of time. Because it’s an online position, you must have a strong internet connection.
If you love tech support, check out Support.com. They contract with a variety of companies, providing tech support to customers. You must be able to prove your experience and capabilities in troubleshooting technical issues and will get company benefits if you are hired.
Pros and cons of chat jobs from home
Like any job, there are pros and cons of chat jobs from home. They often seem like a cherry-picked job that would be a dream to work, but there are some downsides too.
Here’s what you should know.
Ways to make more money as a chat supporter
If you’re thinking about making money as a chat supporter, here are ways to increase your chances of getting hired.
Companies want chat supporters that can work a variety of hours. The more flexible you are with your availability, the more likely you will get hired.
Prove your experience
Depending on where you want to work, you may need extensive experience in the industry. This is especially true for technical jobs. If you have a technical background, show it off.
Prove you can multitask
If there’s one skill most companies want out of their chat supporters, it’s the ability to multitask. You must be able to show companies you can handle many issues at once and not get overwhelmed. When they advertise work from home chat jobs, they want someone to prioritize their time and make the most of their time working.
Look at different opportunities
Don’t take the first work from home chat job you find. See what options you have and compare salaries. Some companies pay as little as $10 an hour and others as much as $17 an hour. Plus, think about the benefits. Do you need health insurance or want paid time off? You may want to consider working as an employee rather than an independent contractor.
Work-from-home chat jobs are a great way to make a living while staying home. Just like any job, you must prove you have the expertise, time management, and skills necessary. But if you do, I think it can be a great way to work a side job or full-time gig from home.